Personal Data Sub-Processors List
|
Company Name |
Scope |
Purpose |
Data Location |
|
TRACE ONE S.R.L – Italian company EU customers and group level activities |
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|
Amazon Web Services |
All Cloud solutions |
Storage of Cloud solutions |
EU |
|
Hubspot |
/ |
CRM : Sales – Marketing communications |
USA |
|
Oracle Netsuite |
/ |
Accounting / Invoicing / Help Desk |
EU |
|
Freshwork |
All solutions |
Support software |
EU and USA |
|
Teamwork |
All solutions |
Support software |
EU |
|
C+P Consulting |
Trace One Devex PLM |
Software development, integration services |
EU |
|
Voyon Technology Services |
Trace One SDS |
Implementation and support services |
India Signature of the European Commission SCCs |
|
SELERANT CORPORATION – US company Specific to US customers |
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|
Bill.com |
/ |
Accounting |
USA |
|
Voyon Technology Services |
Trace One Devex PLM |
Implementation and support services |
India Signature of the European Commission SCCs |
|
Amazon Web Services |
All Cloud solutions |
Storage of Cloud solutions |
USA |
|
TRACE ONE ASIA CORPORATION – Chinese company Specific to APAC customers |
|||
|
Nanjing Rydeen Information Technology
|
Trace One Devex PLM |
Implementation and support services |
China |
|
TRACE ONE SAS – French company Acting as Data Controller |
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|
Oracle - Netsuite |
All customers |
Billing |
EU |
|
GoTo |
All retailers or CPG manufacturers customer who are scheduled for training |
Online training services |
EU |
|
Zendesk |
All retailers or CPG manufacturers customer |
Support tool |
EU |
|
Hubspot |
All retailers or CPG manufacturers customer |
Marketing & Communication / CRM tool |
USA Signature of the European Commission SCCs |
|
Aircall |
All retailers or CPG manufacturers customer |
Support telephone service provider |
Germany |
|
Cloudiasys |
All retailers or CPG manufacturers customer |
External support service provider when needed |
Tunisia Signature of the European Commission SCCs |
|
TRACE ONE SAS – French company Acting as Sub-processor on behalf of its customers |
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|
Caspio |
All CPG manufacturers |
Billing (when applicable) & Onboarding of customers into Trace One solutions |
USA Signature of European Commission SCCs |
|
Google Cloud |
All retailer’s solutions |
Trace One solutions storage |
EU |
|
GoCardless |
Trace One Network |
Payment Gateway on Trace One Network when a customer wishes to buy some functionalities |
EU |
|
Heap |
All retailer’s solutions |
Functional testing / Analytics submitted to cookie consent |
USA Signature of the European Commission SCCs |
|
Intercom |
All retailer’s solutions |
Support & Communication (chatbot tool) submitted to cookie consent |
USA Signature of the European Commission SCCs |
|
Openli by Legal Monster |
All retailers’s solutions |
Cookie consent management tool |
Ireland |
|
Looker |
Trace One Insight |
Insight solution |
Netherlands |
|
FoodChainID |
French or Belgium CPG Manufacturers |
Training services |
Belgium |
|
Normec Training & Education BV |
Some CPG manufacturers located in the Netherlands |
Training services |
Netherlands |
|
Moultipass |
Some CPG manufacturers for specific packaging trainings |
Training services |
France |
Trace One engages the Trace One Affiliates in the table below to perform activities for the Group:
|
Affiliates’ names |
Activities performed |
|
Trace One d.o.o |
Software implementation and development |
|
Trace One Ukraine LLC |
Software implementation and development |
|
Trace One Technology India Private Limited |
Software implementation and development |
|
Trace One SAGL |
Software implementation and development |
|
Trace One Corp |
Software implementation and development |
|
Trace One S.r.l |
Software implementation and development |
|
Trace One GmbH |
Software implementation and development |
|
Trace One Ltd |
Software implementation and development |
Last update – July 2024