Legal Terms & Agreements

Personal Data Sub-Processors List

Written by Trace One | Sep 13, 2024 9:04:00 AM

 

 

Company Name

Scope

Purpose

Data Location

TRACE ONE S.R.L – Italian company

EU customers and group level activities

Amazon Web Services

All Cloud solutions

Storage of Cloud solutions

EU

Hubspot

/

CRM : Sales – Marketing communications

USA

Oracle Netsuite

/

Accounting / Invoicing / Help Desk

EU

Freshwork

All solutions

Support software

EU and USA

Teamwork

All solutions

Support software

EU

C+P Consulting

Trace One Devex PLM

Software development, integration services

EU

Voyon Technology Services

Trace One SDS

Implementation and support services

India

Signature of the European Commission SCCs

SELERANT CORPORATION – US company

Specific to US customers

Bill.com

/

Accounting

USA

Voyon Technology Services

Trace One Devex PLM

Implementation and support services

India

Signature of the European Commission SCCs

Amazon Web Services

All Cloud solutions

Storage of Cloud solutions

USA

TRACE ONE ASIA CORPORATION – Chinese company

Specific to APAC customers

Nanjing Rydeen Information Technology

 

Trace One Devex PLM

Implementation and support services

China

TRACE ONE SAS – French company

Acting as Data Controller

Oracle - Netsuite

All customers

Billing

EU

GoTo

All retailers or CPG manufacturers customer who are scheduled for training

Online training services

EU

Zendesk

All retailers or CPG manufacturers customer

Support tool

EU

Hubspot

All retailers or CPG manufacturers customer

Marketing & Communication / CRM tool

USA

Signature of the European Commission SCCs

Aircall

All retailers or CPG manufacturers customer

Support telephone service provider

Germany

Cloudiasys

All retailers or CPG manufacturers customer

External support service provider when needed

Tunisia

Signature of the European Commission SCCs

TRACE ONE SAS – French company

Acting as Sub-processor on behalf of its customers

Caspio

All CPG manufacturers

Billing (when applicable) & Onboarding of customers into Trace One solutions

USA

Signature of European Commission SCCs

Google Cloud

All retailer’s solutions

Trace One solutions storage

EU

GoCardless

Trace One Network

Payment Gateway on Trace One Network when a customer wishes to buy some functionalities

EU

Heap

All retailer’s solutions

Functional testing / Analytics submitted to cookie consent

USA

Signature of the European Commission SCCs

Intercom

All retailer’s solutions

Support & Communication (chatbot tool) submitted to cookie consent

USA

Signature of the European Commission SCCs

Openli by Legal Monster

All retailers’s solutions

Cookie consent management tool

Ireland

Looker

Trace One Insight

Insight solution

Netherlands

FoodChainID

French or Belgium CPG Manufacturers

Training services

Belgium

Normec Training & Education BV

Some CPG manufacturers located in the Netherlands

Training services

Netherlands

Moultipass

Some CPG manufacturers for specific packaging trainings

Training services

France

 

 

Trace One engages the Trace One Affiliates in the table below to perform activities for the Group:

 

Affiliates’ names

Activities performed

Trace One d.o.o

Software implementation and development

Trace One Ukraine LLC

Software implementation and development

Trace One Technology India Private Limited

Software implementation and development

Trace One SAGL

Software implementation and development

Trace One Corp

Software implementation and development

Trace One S.r.l

Software implementation and development

Trace One GmbH

Software implementation and development

Trace One Ltd

Software implementation and development

 

Last update – July 2024